RBI Fair Practices Code Compliant Agency

Empowered, Ethical &
Result-Driven Debt Recovery

Specialized NPA resolution partner for India’s premier financial institutions, commercial banks, and NBFCs. We combine disciplined field operations, certified agents, and respectful negotiation to restore healthy balance sheets.

βœ“
100% DRA Certified Field Staff
βœ“
ISO 9001:2015 Quality Verified
βœ“
Legally Structured Process
Institutional NPA Resolution Empaneled Agency

Delivering end-to-end debt recovery, pre-litigation resolution, and asset rehabilitation for India's leading financial institutions.

πŸ›οΈ
Empaneled with Premier Banks Authorized by leading Public & Private Sector Commercial Lenders and NBFCs.
βš–οΈ
Strict RBI Compliance Framework Full adherence to Fair Practices Code, permissible contact hours & documentation.
πŸ“ˆ
High Recovery Turnaround Proven track record in accelerating NPA resolutions and amicable settlements.
Request Corporate Partnership →
β‚Ή650+ Cr
Stressed Debt Resolved
250+
Certified Field Officers
18+
Empaneled Banks & NBFCs
99.2%
RBI Code Compliance Rate

Comprehensive Loan Resolution Solutions

We handle early-stage delinquencies to complex NPA asset management with complete statutory compliance and technological oversight.

πŸ“Š

Retail & Consumer NPA Recovery

Structured contact programs for unsecured personal loans, two-wheeler/four-wheeler loans, and credit card portfolios with customer counseling.

  • Early bucket (1-30 DPD) to hard-core NPA
  • Digital payment link delivery & reconciliation
  • Empathetic One-Time Settlement (OTS) structuring
🏒

Commercial & SME Debt Workout

Professional recovery for secured commercial equipment, business term loans, and SME working capital defaults requiring senior negotiator intervention.

  • Cash-flow & balance sheet analysis
  • Collateral valuation and rehabilitation plans
  • Consortium & multi-bank liaison
βš–οΈ

SARFAESI & Legal Support

End-to-end procedural coordination under SARFAESI Act 2002, DRT filings, Section 138 NI Act notices, and assistance in peaceful possession.

  • 13(2) & 13(4) statutory notices preparation
  • DM / CMM order follow-up and police assistance liaison
  • Public auction and e-bidding support
πŸ”

Skip Tracing & Field Investigation

Advanced demographic intelligence and physical field tracing to identify untraceable borrowers and relocated business entities.

  • Doorstep physical address verification
  • Neighbor and local trade verification checks
  • Asset tracing & secondary property discovery
🎧

Multi-Lingual Tele-Collections

Centralized contact center operating predictive dialers, call recording, and AI speech sentiment tracking for quality control.

  • 100% call recording and audit trails
  • Regional dialect support (Hindi, Punjabi, Marathi, etc.)
  • Restricted call timing as per regulatory norms
πŸ’³

Repossession & Yard Custody

Secure, legally authorized repossession of hypothecated vehicles and assets with complete inventory logging and safe yard maintenance.

  • Pre & post-repossession police intimation
  • 24/7 CCTV monitored secure parking yards
  • Vehicle condition report with digital photography

Strict Zero-Tolerance Policy on Harassment

BN Recovery Services operates on the foundational principle that recovery must always respect the fundamental dignity of the borrower. We maintain stringent oversight over every field executive and tele-calling personnel.

  • βœ“ Strict calling hours limited between 07:00 AM and 07:00 PM only.
  • βœ“ No visits or calls to relatives, colleagues, or neighbors for intimidation.
  • βœ“ Compulsory IIBF Debt Recovery Agent (DRA) certification for field team.
  • βœ“ Real-time GPS enabled visit logging with digital ID card verification.
πŸ›‘οΈ

Borrower Grievance Redressal

If you have faced any unprofessional conduct or have a billing discrepancy, reach our dedicated Grievance Officer immediately.

File Grievance / Complaint

Our Banking & NBFC Partners

Proudly empaneled with India’s leading public sector, private sector, and non-banking financial corporations.

State Bank of India

Public Sector Bank

Empaneled recovery associate for retail and SME stressed loan accounts across Northern Region.

HDFC Bank Ltd

Private Sector Bank

Strategic collections partner for auto loan, personal loan, and credit card portfolio.

ICICI Bank

Private Sector Bank

Field verification and non-performing asset resolution partner for commercial segments.

Bajaj Finserv & Finance

Leading NBFC

Consumer durable and digital loan recovery partner across Tier 1 & Tier 2 cities.

Axis Bank

Private Sector Bank

Specialized agency for early delinquency management and legal conciliation.

Tata Capital Financial Services

NBFC

MSME and business loan rehabilitation agency.

View All Empaneled Partners →

Build Your Career in Financial Resolution

Join our network of certified recovery professionals, legal executives, and managers.

View All 4 Open Positions →